Return Policy
If you have issues with your purchase, You can return a product for up to 10 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Any items deemed in an unsaleable condition will be rejected as a return and the costumer will be notified by Email.
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Custom-made items are also not refundable. However, we are able to refund such items if it is faulty or damaged upon arrival.
To start the return process please visit our returns center
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PLEASE NOTE EARRINGS ARE NOT-RETURNABLE:
Due to hygiene and safety reasons earrings cannot be returned.
How to return an item, please follow the steps bellow:
Re-pack the item with all packaging still attached.
Attach your returns label and address it to us ( Contact us for details).
Return the package by using the post office counters and obtain proof of postage from the post office.
Keep your certificate of postage safe as you will need this as your proof of return.
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